Mission and Vision Statement

Our Mission Statement is:

 “To deliver an excellent patient-centric service using innovative technology consistent with modern general practice” .

 Our Vision:

“To be the leading practice for patient experience and clinical outcomes”

Our shared core values are:

 ·         Quality, and equality, in patient centred care

·         Maintain a personal list

·         Be courteous, approachable, accessible and accommodating to provide timely response

·         Ensure every patient is treated equally regardless of race, gender, disability, age, life style and involve patients in decisions regarding their care.

·         Compassion and treating all patients and staff with dignity and respect

·         Review, audit and monitor our services to improve safety of patient care

·         Act with integrity and complete confidentiality ensuring effective and robust information governance systems

·         Promote and maintain good health, diagnose, treat and care for sick patients from birth to end of life.

·         Innovation in staff development and business support tools

We pride ourselves on always delivering an outstanding service to all our patients, engaging with external agencies such as ICSs/ICBs, hospitals and community teams, and ensuring that our services meet the needs of our patient group. We continue to look for opportunities to work more collaboratively with our local services, which include:

 ·         Membership of West of Waverley PCN

·         ARRs Pharmacists

·         ARRs Care- Coordinator for Frailty

·         ARRs Long Term Condition Care-Coordinator

·         In house Physiotherapy

·         In house Mental Health Clinics